RFQ & Enquiry Conditions
Last updated: 11 November 2026
1. An enquiry is not an order
A sourcing enquiry is not an order confirmation. Availability, authenticity, compatibility, delivery and commercial terms are subject to verification and written agreement.
An enquiry, a quotation and a confirmed transaction are different stages. A transaction is confirmed only by written agreement after a quotation has been accepted.
2. Information you provide
Please give accurate part numbers, equipment details and specifications. Sourcing is based on the information you provide; we may ask for clarification before we can proceed.
3. Quotations
Any quotation is issued in writing and is subject to technical and commercial verification. Where applicable, it states the price and currency, its validity, the specifications, the delivery terms and any relevant restrictions.
Where known, a quotation identifies the condition of each offered item (New, Refurbished or Used / As-Is) together with any relevant inspection or verification status.
4. No guarantee of supply
We cannot guarantee that every requested item can be sourced, or that it can be delivered to every destination. Specifications, compatibility, authenticity, availability, dispatch and delivery arrangements are subject to verification. Deliveries are subject to destination restrictions, export controls and logistics feasibility.
5. Equipment offers and supplier introductions
Offering equipment does not guarantee a purchase, resale or trade-in arrangement, valuation or buyer. Introducing a supplier does not confer approved-supplier status. Information you send is handled confidentially and is not publicly published without appropriate authorisation, subject to applicable legal requirements. See our Privacy Policy.
6. Response
We review each enquiry and contact you using the contact details you choose.
7. Governing law
These conditions are governed by the laws of the United Arab Emirates as applied in the Emirate of Ras Al Khaimah. Any quotation or written agreement may set out its own terms, which then apply to that transaction.