Privacy Policy

Last updated: 11 November 2026

Who we are

This website is operated by Cornerstone Global FZ-LLC, with its registered office at VUNE3362, Compass building - Al Hulaila, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. Cornerstone Global FZ-LLC is responsible for the personal information described in this policy. You can contact us about privacy at info@cornerstoneglobal.ae.

Website visits, tracking and hosting

This website has no enquiry forms, user accounts or online payments. We do not use advertising trackers, analytics cookies or visitor-profiling tools on these pages. Visitors who wish to contact us use their own email, WhatsApp or telephone applications.

To make the website available and maintain its security, Microsoft Azure may process technical data such as IP addresses, browser and request information, and service/security logs. Pages are delivered through Microsoft's network and related processing may occur outside the United Arab Emirates. We have not enabled our own visitor analytics. The extent and retention of provider-generated logs are governed by the applicable hosting terms and configurations.

When you contact us

The buttons on this website open your own email program, WhatsApp or telephone. When you contact us, we receive the details you choose to give us, such as your name, company, country, email address, telephone or WhatsApp number, the items or equipment you describe, and any photographs or documents you attach. Please do not send passwords, bank details or confidential agreements. We do not ask for payment details.

• Email is handled by our email hosting provider, Tasjeel. Its mail servers may be located outside the United Arab Emirates.
• WhatsApp messages are handled by WhatsApp (Meta) under its own terms and privacy policy, and may be processed outside the United Arab Emirates.
• Telephone calls are carried by telephone network operators.

Why we use your information

We use the information you send us to review and answer your enquiry, to identify and source the items you ask about, to prepare quotations, to carry out any agreed transaction, to keep a record of our communication and to meet our legal obligations. We send marketing messages only if you have given separate consent, which you can withdraw at any time.

We handle enquiry data to respond to requests, take steps related to proposed or agreed transactions, and meet applicable legal obligations. We seek consent where required by law, including for optional marketing communications.

Who can see it

We do not sell personal information.

We use hosting, email and communication providers to operate these channels. Their handling of information is subject to the applicable service agreements and privacy terms, which may involve processing outside the UAE. We restrict access to enquiry information within Cornerstone Global to people who need it for business purposes. Any sharing with potential suppliers is limited to what is necessary for the enquiry and subject to applicable law; we normally share technical requirements without customer contact details unless needed and appropriately authorised.

How long we keep it

We keep enquiry records only as long as necessary for the stated purpose, subject to legal retention requirements and periodic review. Records supporting quotations, orders, transactions and tax obligations are kept for the periods required by applicable law. In particular, corporate-tax records may need to be retained for at least seven years after the end of the relevant tax period, and longer where legally required for an audit, dispute or other obligation.

Your rights

Subject to applicable law and any legal exceptions, you can contact us to request information about personal data we hold, access, correction, deletion, restriction or objection to processing, and to withdraw consent where consent is the basis. Additional rights may apply depending on the circumstances. Contact info@cornerstoneglobal.ae; we may request information needed to verify your identity and will respond in accordance with applicable law.

Security

The website is served only over encrypted connections (HTTPS). Access to our email and to the website's management is protected by passwords and, where available, two-step login. No method of transmission over the internet is completely secure, so please send only the information needed for your enquiry.

Changes to this policy

We may update this policy. The version published on this page, with its date, applies.